Can not install Article plugin

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yuri

24 Mar 2011
Posts: 3

I went to Manage Plugins in Admin pannel.
Decided to install Jojo Article plugin. I pressed install icon. The icon changed to "installing....", that it. It stays in such state forever and seems nothing happens. If I will refresh the page it still shows Article plugin as available for installation. New attempts gives the same result. What is wrong?
Harvey

Core Developer

Harvey

24 Mar 2011
Posts: 327

This usually indicated a PHP error somewhere. If you go to domain.com/setup/ this will continue the installation - and if the error continues, it will be shown at the bottom of the script. Copy-paste the error here and we can provide more feedback.
yuri

25 Mar 2011
Posts: 3

OK, I read somewhere that deleting cache may help. So I did it. Then I went on you recommendation and ran domain.com/setup. It completed successfully, not errors and it said setup complete. From there I clicked admin, entered password and got to admin area. Next, I chosen customize/manage plugins. I "Jojo Article plugin was listed under available plugins. I clicked install icon for Article, the icon changed to "installing..." and stopped there, nothing not errors no success. On refresh I got the same and stuck...
Harvey

Core Developer

Harvey

25 Mar 2011
Posts: 327

Hmm, not sure what's going on there.

To install a plugin manually, go into phpMyAdmin, and add an entry into the 'plugin' table. The following SQL should do.

INSERT INTO `plugin` SET name='jojo_article', active='yes';


Then run setup again. That's all the manage plugins screen is doing, but maybe the errors will show up dioing it manually.
yuri

25 Mar 2011
Posts: 3

Harvey,

thanks, that do the trick for article. I tried to add other plugins and they failed exactly like with article. What could my plan be in a long run?
Harvey

Core Developer

Harvey

25 Mar 2011
Posts: 327

It could be a javascript issue - try pressing CTRL-F5 (Firefox) or SHIFT-refresh (Safari) on the plugins page to clear out your browser cache.

Otherwise, in Firefox you can view the source of the hidden iframe request to see if there are PHP errors blocking the process from continuing.

The Firefox web developer toolbar gives you the option to view frame source - after attempting the install, see if there is a new iframe that you can view the source of - scroll to the bottom, and check for PHP errors that have killed the script.

We realise this particular bit of functionality could be done better - at the moment any PHP error will stop the plugin install, without indicating why.
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